Privacy Policy

Last updated: 9 June 2025.

1. Introduction

IndustrialIncentives.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the platform.

2. Information We Collect

We may collect the following categories of information:

• Account information: your name, email address, and password when you register.
• Business profile data: company name, sector, state of operation, entity type, and investment size — provided voluntarily to personalise scheme recommendations.
• Payment information: billing details and transaction metadata processed through our payment service provider. We do not store full card numbers or sensitive financial credentials on our servers.
• Usage data: pages visited, features used, search queries, and interaction logs collected automatically via cookies and analytics tools.
• Communications: messages you send us via contact forms or support channels.

3. How We Use Your Information

We use the information we collect to:

• create and manage your account;
• deliver personalised scheme recommendations and platform features;
• process subscription payments and application assistance requests;
• send transactional emails and, where you have opted in, product updates and newsletters;
• improve platform performance, content quality, and user experience;
• comply with applicable legal and regulatory obligations; and
• detect and prevent fraud or unauthorised access.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyse usage patterns. You can control cookie behaviour through your browser settings, though disabling certain cookies may affect platform functionality.

5. Data Sharing

We may share your information with:

• Service providers: third-party vendors who assist with hosting, payment processing, analytics, and email delivery, under contractual confidentiality obligations.
• Legal authorities: where required by law, court order, or government regulation.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Sensitive data collected during application requests is encrypted at rest. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain records as required by law or for legitimate business purposes.

8. Your Rights

Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request deletion of your data;
• withdraw consent for marketing communications at any time; and
• lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at our contact page.

9. Children's Privacy

Our platform is intended for business users and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out through our contact page.